Workspace
NOVA Hospitality Group
NOVA demo

OPERATIONS AGENT

Operations Agent

Daily operational command center — checklists, tasks, incidents, and manager AI briefs across every branch.

Demo modeHealthyLast analyzed: Aug 27, 03:12 AM

Operations Health

Composite score across shifts, service, kitchen, inventory, labor and guest experience.

Score

82

Healthy

EMBER operations are healthy. Dinner covers are trending above forecast.

Shift health

90

Service

92

Kitchen

86

Inventory

84

Labor

88

Guest exp.

93

Critical issues

0

Open tasks

3

AI confidence

90%

Bar restock delayed 40m; plan pushed. No customer-visible impact expected.

Daily operations

Today's timeline — opening, lunch, dinner, closing.

07:00 — 11:00

Morning opening

94

Completion

83%

Delays

0

Issues

0

11:00 — 15:30

Lunch service

90

Completion

100%

Delays

0

Issues

0

17:00 — 23:00

Dinner service

92

Completion

78%

Delays

0

Issues

0

Bar prep started 40m late; recovered by service.

23:00 — 00:30

Closing

Completion

0%

Delays

0

Issues

0

Opening checklist

Today's timeline — opening, lunch, dinner, closing.

Progress: 83%

  • Kitchen ready

    Kitchen · High

    Completed
  • Equipment check

    Kitchen · High

    Completed
  • POS ready

    Service · High

    Completed
  • Cash drawer

    Service · High

    Completed
  • Food safety

    Kitchen · High

    Completed
  • Cleaning

    Dining · Medium

    Completed
  • Staff briefing

    Service · Medium

    Pending
  • Inventory ready

    Storage · Medium

    Pending
  • Utilities

    Facility · Medium

    Completed
  • Music

    Dining · Low

    Completed
  • Lighting

    Dining · Low

    Completed
  • Security

    Facility · High

    Completed

Task center

Every task assignable and traceable.

TaskPriorityDepartmentAssigneeDueStatusProgressOpen

VIP table prep

HighServiceLilit S.Due in 30mIn progress

Bar restock

MediumBarHayk N.Due in 60mPending

Dessert prep

MediumKitchenNarek T.Due in 90mPending

Incident center

Every incident with severity, owner, timeline and AI recommendation.

IncidentSeverityStatusAgeImpact

Bar delivery delay

Delivery delay · Storage

OpportunityResolvedOpened 2.0h ago40,000 ֏

Shift management

Coverage, attendance and shift health.

07:00 — 11:00

Morning

94

Coverage

100%

Attendance

100%

Open tasks

0

Incidents

0

Clean opening.

11:00 — 15:30

Lunch

89

Coverage

92%

Attendance

96%

Open tasks

1

Incidents

0

Bar delivery delay absorbed without impact.

17:00 — 23:00

Dinner

88

Coverage

94%

Attendance

96%

Open tasks

3

Incidents

1

VIP setup confirmed; slight coverage gap absorbed.

Operations recommendations

AI-generated actions ready to route to the Decision Center.

Operational risk

Adjust delivery windows

Opportunity

Beverage supplier missed target window by 40m.

Est. impact

90,000 ֏

Confidence

80%

ETA

24 h

Guest complaint

Guest follow-up template

Opportunity

Guest complaint frequency low but recovery could be faster.

Est. impact

40,000 ֏

Confidence

74%

ETA

12 h

Operations forecast

Service load, staffing demand, risk, and pressure across horizons.

Per-hour values

#Service loadStaff demandOperational riskExpected delaysEquipment riskCleaning loadInventory pressureGuest flowConfidence
+1h66%1516%110%44%34%19190%
+2h67%1516%110%44%35%19289%
+3h67%1516%110%45%35%19389%
+4h67%1517%110%45%35%19489%
+5h68%1517%110%45%35%19589%
+6h68%1517%110%45%36%19688%

Operations KPIs

Checklist completion

47%

Avg. task time · Historical

28 min

Avg. incident resolution · Historical

48 min

Service readiness · Historical

92%

Shift completion

0%

Manager efficiency · Historical

88%

Operational risk

18%

Guest experience · Historical

93%

Daily throughput

260

Operations score

82

Operations timeline

Tasks, incidents, manager actions, approvals and AI recommendations in order.

  1. AI: dinner covers trending +6% vs. forecast.

    Operations AI · AI

    Aug 27, 05:18 AM

  2. Lunch shift closed cleanly.

    Operations AI · Shift

    Aug 27, 04:36 AM

  3. Nare confirmed VIP reservation setup.

    Nare · Manager

    Aug 27, 03:48 AM

  4. Opening checklist completed.

    Operations AI · Checklist

    Aug 27, 03:12 AM

Deterministic demo data. Values reset when you clear browser storage.