Workspace
NOVA Hospitality Group
NOVA demo

OPERATIONS AGENT

Operations Agent

Daily operational command center — checklists, tasks, incidents, and manager AI briefs across every branch.

Demo modeRiskLast analyzed: Aug 27, 03:21 AM

Operations Health

Composite score across shifts, service, kitchen, inventory, labor and guest experience.

Score

33

RiskCritical issues: 1

KAI operations need attention — an equipment failure and inventory shortage are impacting lunch throughput.

Shift health

76

Service

82

Kitchen

74

Inventory

68

Labor

80

Guest exp.

84

Critical issues

1

Open tasks

6

AI confidence

88%

Prioritize the induction cooktop repair (Kai-1). Salmon shortage may force 86'ing sushi rolls by 19:30.

Daily operations

Today's timeline — opening, lunch, dinner, closing.

07:00 — 11:00

Morning opening

84

Completion

75%

Delays

1

Issues

1

Induction cooktop failed prep. Backup station in use.

11:00 — 15:30

Lunch service

78

Completion

100%

Delays

2

Issues

1

17:00 — 23:00

Dinner service

82

Completion

45%

Delays

1

Issues

0

23:00 — 00:30

Closing

Completion

0%

Delays

0

Issues

0

Opening checklist

Today's timeline — opening, lunch, dinner, closing.

Progress: 75%

  • Kitchen ready

    Kitchen · High

    Completed
  • Equipment check

    Kitchen · High

    Completed
  • POS ready

    Service · High

    Completed
  • Cash drawer

    Service · High

    Completed
  • Food safety

    Kitchen · High

    Pending
  • Cleaning

    Dining · Medium

    Completed
  • Staff briefing

    Service · Medium

    Pending
  • Inventory ready

    Storage · Medium

    Failed
  • Utilities

    Facility · Medium

    Completed
  • Music

    Dining · Low

    Completed
  • Lighting

    Dining · Low

    Completed
  • Security

    Facility · High

    Completed

Task center

Every task assignable and traceable.

TaskPriorityDepartmentAssigneeDueStatusProgressOpen

Induction cooktop repair

Escalation L2

CriticalKitchenAram G.Due in 15mEscalated

Emergency salmon reorder

Escalation L1

HighInventoryMilena K.Due in 60mIn progress

Kitchen line rebalance

HighMaintenanceTigran P.Due in 90mPending

Sushi bar service brief

Escalation L1

MediumServiceAnush A.Due in 40mBlocked

Restroom deep-clean

MediumCleaningLevon D.Due in 120mPending

Cash reconciliation prep

LowManagementDavit M.Due in 240mPending

Incident center

Every incident with severity, owner, timeline and AI recommendation.

IncidentSeverityStatusAgeImpact

Induction cooktop failure

Equipment failure · Kitchen

CriticalIn progressOpened 1.5h ago420,000 ֏

Salmon shortage

Inventory shortage · Storage

ImportantOpenOpened 0.6h ago180,000 ֏

Server no-show

Staffing issue · Service

ImportantIn progressOpened 0.3h ago80,000 ֏

Shift management

Coverage, attendance and shift health.

07:00 — 11:00

Morning

78

Coverage

86%

Attendance

92%

Open tasks

1

Incidents

1

Cooktop failure impacted opening prep.

11:00 — 15:30

Lunch

74

Coverage

83%

Attendance

90%

Open tasks

3

Incidents

3

Understaffed and dealing with 2 open incidents.

17:00 — 23:00

Dinner

82

Coverage

88%

Attendance

92%

Open tasks

2

Incidents

0

Coverage recovering; monitor menu availability.

Operations recommendations

AI-generated actions ready to route to the Decision Center.

Equipment

Emergency cooktop repair

Critical

Station 3 induction offline — protecting dinner throughput.

Est. impact

420,000 ֏

Confidence

90%

ETA

4 h

Inventory risk

Confirm salmon PO-1042

Important

Salmon buffer below 1-day safety stock.

Est. impact

180,000 ֏

Confidence

84%

ETA

6 h

Staff shortage

Callout on-call server

Important

Lunch coverage at 83% after no-show.

Est. impact

80,000 ֏

Confidence

78%

ETA

3 h

Operations forecast

Service load, staffing demand, risk, and pressure across horizons.

Per-hour values

#Service loadStaff demandOperational riskExpected delaysEquipment riskCleaning loadInventory pressureGuest flowConfidence
+1h75%1436%326%50%54%18284%
+2h75%1437%326%51%55%18383%
+3h76%1437%326%51%55%18483%
+4h76%1437%327%52%56%18683%
+5h77%1538%327%52%56%18883%
+6h78%1538%327%53%57%18982%

Operations KPIs

Checklist completion

43%

Avg. task time · Historical

38 min

Avg. incident resolution · Historical

68 min

Service readiness · Historical

82%

Shift completion

0%

Manager efficiency · Historical

78%

Operational risk

67%

Guest experience · Historical

84%

Daily throughput

220

Operations score

33

Operations timeline

Tasks, incidents, manager actions, approvals and AI recommendations in order.

  1. Opening checklist item failed: inventory ready.

    Operations AI · Checklist

    Aug 27, 05:48 AM

  2. Task escalated — repair overdue.

    Operations AI · Task

    Aug 27, 05:06 AM

  3. AI: salmon buffer below safety threshold.

    Operations AI · AI

    Aug 27, 04:12 AM

  4. Davit assigned cooktop repair to Tigran P.

    Davit · Manager

    Aug 27, 03:36 AM

  5. Incident opened: induction cooktop failure at Station 3.

    Operations AI · Incident

    Aug 27, 03:09 AM

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