Workspace
NOVA Hospitality Group
NOVA demo

Guest Intelligence

Guest CRM

VIPs, retention, feedback and loyalty — one restaurant-specific CRM.

Demo mode91

Guest Health

Best-in-class loyalty engagement; VIP invite ready.

Score

91

Active guests

268

VIPs

32

At-risk value

180,000 ֏

Churn risk

8%

Avg. value

210,000 ֏

Returning rate

71%

Unresolved feedback

0

VIP Guests

At-Risk Guests

Guest Feedback

ResolvedAtmosphere

Perfect atmosphere for our anniversary. Thank you!

Retention Recommendations

Estimated retained value only — not immediate realized revenue.

opportunityInvite EMBER VIPs to wine tasting

32 VIPs match tasting profile; conversion trend strong.

Historical uplift ≈ 180 000 ֏ · confidence 82%.

180,000 ֏