Guest Intelligence

Guest CRM

VIPs, retention, feedback and loyalty — one restaurant-specific CRM.

Demo mode72

Guest Health

At-risk pool growing after quality incident.

Score

Active guests

328

VIPs

At-risk value

620,000 ֏

Churn risk

22%

Avg. value

118,000 ֏

Returning rate

51%

Unresolved feedback

Churn 78% · LTV 620,000 ֏

NewFood

Salmon didn't feel fresh — very disappointed.

AcknowledgedService

Server was distracted, took long to reorder.

Estimated retained value only — not immediate realized revenue.

importantRecover 8 at-risk KAI guests this week

At-risk pool grew 15% after temperature incidents.

Est. 620 000 ֏ protected value · confidence 82%.

620,000 ֏